Title/Description   Author

The Butler Experience- A Better Customer Service Environment by Brian Rowland

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IMAGINE having a voice in helping your company improve customer service by building butlers within your professional environment. No, not a butler to manage your day and make home or office run smoothly; rather a customer service butler who knows the importance of quality service and professionalism.

The Butler Experience is based on a true story about an employee who changed the way an organization provides customer service. The book identifies common gaps in the corporate customer service culture and provides hands-on and effective solution, resources and tools to help you build butlers within your own organization.

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About The Author...

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Brian Rowland


Other Books By Brian Rowland

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The Butler Experience- A Better

Business



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